Delivery policies
Transport and payments
This section contains an overview of information about the delivery of orders and available payment options.
Sending the order
Goods that are marked as in stock are usually shipped on the day of receiving the order or the following working day.
During national holidays, increased demand or seasonal events, the delivery time may be extended, but it will not exceed 3 working days.
After sending the shipment, the customer will receive a confirmation email with information about the shipment and a tracking number, if available.
Payment methods
When completing the order, you can choose from the following payment methods:
Bank transfer
Payment details are provided during the ordering process. To properly assign the payment, we recommend entering the order number as a variable symbol or reference. The payment may take up to 3 business days to be credited.
Payment by card and digital wallet
We accept Visa and Mastercard payment cards, as well as Google Pay, Apple Pay and Klarna.
All payments are processed through secure payment systems. Payment details are not stored on our server.
Transport and delivery
We are constantly working on expanding the transport options to offer customers the most convenient delivery possible.
Approximate delivery times by destination country:
Austria: 2 working days
Belgium: 2 working days
Bulgaria: 3–5 working days
Croatia: 2–7 working days
Czech Republic: 1–3 working days
Denmark: 3 working days
Estonia: 3–4 working days
France: 3–4 working days
Germany: 2 working days
Greece: 4–6 working days
Hungary: 2 working days
Ireland: 4 working days
Italy: 3–5 working days
Luxembourg: 2 working days
Netherlands: 2 working days
Poland: 2 working days
Portugal: 3–4 working days
Romania: 2–4 working days
Slovakia: 2–3 working days
Slovenia: 2–3 working days
Spain: 3–4 working days
The above deadlines are indicative and begin to run from the moment the shipment is handed over to the carrier.
Contact
If you have any questions, you can contact us at the email address:
📧 info@buddys-europe.com
We would be happy to help you.