Privacy Policy
Last update: December 21, 2025
Protection of personal data is important to us. This document explains how the company processes the personal data of visitors and customers of the website.
By using this website, you confirm that you have become familiar with these terms and conditions and agree to the processing of data in accordance with them.
Administrator of personal data
The controller of personal data is: https://buddysfromcalifornia.cz
Email: info@buddys-europe.com
What data do we process
Depending on how you use the services, we may process the following:
identification and contact details (name, e-mail, phone number, delivery address and billing address),
data related to orders and contracts,
payment information necessary for processing transactions (we do not process payment data directly — it is provided by the payment service provider);,
the content of communication with customer support,
technical data about the device and connection (e.g., IP address, browser type),
data about the use of the website and interaction with the services.
The website can be visited without providing personal data, however, some functions (e.g. ordering) may not be available.
Data sources
We collect personal data:
directly from you during ordering or communication,
automatically when using the website (cookies and technical logs),
from service providers who process data on our behalf,
from partners or third parties to the extent permitted by law.
Purposes of processing
We use your data primarily for:
providing and managing the website services,
processing of orders and fulfillment of contracts,
processing of payments and delivery of goods,
customer support,
improvement of the website and services,
marketing communication (only if you give your consent to it),
fulfillment of legal obligations,
protection against fraud and abuse.
Disclosure of data to third parties
The data may be shared only to the extent necessary with:
providers of technical services and hosting (e.g., e-commerce platform),
payment providers,
logistics and transport companies,
marketing partners in accordance with legal regulations,
public authorities, if required by law.
If the data is transferred outside the European Economic Area, an adequate level of protection is ensured in accordance with applicable legislation.
Cookies and technical data
The website uses cookies and similar technologies to ensure functionality, analyze traffic, and improve services. Details are provided in separate cookie policies.
Storage and security of data
We store personal data only for the period necessary to fulfill the processing purposes or for the period stipulated by law.
We use reasonable technical and organizational measures to protect data. However, no system is completely secure.
Your rights
In accordance with the legal regulations, you have the right to:
obtain information about the processing of their data,
request correction or deletion,
restrict the processing,
to object to the processing,
request the portability of data,
at any time withdraw consent to processing for marketing purposes.
You also have the right to file a complaint with the supervisory authority for the protection of personal data.
Changes to the policy
These policies may be updated. The current version is always published on this page.