V\u00edtejte v na\u0161em FAQ, jsme velmi r\u00e1di, \u017ee v\u00e1s tu m\u00e1me jako na\u0161eho z\u00e1kazn\u00edka.<\/p>\n
Pokusili jsme se odpov\u011bd\u011bt na nej\u010dast\u011bj\u0161\u00ed dotazy.<\/p>\n
Below you will find the most common questions regarding shipping, returns, and exchanges<\/p>\n
How quickly will my order be shipped?<\/p>\n
Objedn\u00e1vky ozna\u010den\u00e9 jako skladem obvykle odes\u00edl\u00e1me v den p\u0159ijet\u00ed nebo n\u00e1sleduj\u00edc\u00ed pracovn\u00ed den .<\/p>\n
Ve v\u00fdjime\u010dn\u00fdch p\u0159\u00edpadech (sv\u00e1tky, akce, vysok\u00e1 popt\u00e1vka) m\u016f\u017ee odesl\u00e1n\u00ed trvat maxim\u00e1ln\u011b 3 pracovn\u00ed dny .<\/p>\n
How long does delivery take?<\/p>\n
After submitting your order, you will receive an email with a tracking number (if available).<\/p>\n
What should I do if I receive damaged or defective goods?<\/p>\n
Pokud obdr\u017e\u00ed\u0161 po\u0161kozen\u00fd nebo nefunk\u010dn\u00ed produkt, kontaktuj n\u00e1s co nejd\u0159\u00edve .<\/p>\n
Situaci prov\u011b\u0159\u00edme a obvykle se ozveme do 24 hodin s n\u00e1vrhem \u0159e\u0161en\u00ed.<\/p>\n
Can I return the goods if I am not satisfied with them?<\/p>\n
Ano. M\u00e1\u0161 pr\u00e1vo odstoupit od smlouvy do 14 dn\u016f od p\u0159evzet\u00ed zbo\u017e\u00ed , pokud:<\/p>\n
After contacting you by email, we will confirm the next steps.<\/p>\n
The costs of the return shipment are borne by the customer.<\/p>\n
What if I receive a different product or something is missing?<\/p>\n
v bal\u00ed\u010dku chyb\u00ed n\u011bkter\u00e9 polo\u017eky ,<\/p>\n
After verification, we offer an exchange, a new shipment, or other compensation.<\/p>\n
What to do if a shipment is lost or is marked as delivered but has not arrived?<\/p>\n
Pokud se stav z\u00e1silky del\u0161\u00ed dobu nem\u011bn\u00ed, doporu\u010dujeme nejprve vy\u010dkat n\u011bkolik pracovn\u00edch dn\u016f .<\/p>\n
We will initiate savings with the carrier and after its completion we will offer a suitable solution.<\/p>\n
How to create an order?<\/p>\n
Choose the products that interest you, add them to the cart and proceed to checkout.<\/p>\n
When completing the order, you fill in the delivery details and choose the payment method. By submitting the order, you confirm that you agree to our terms and conditions.<\/p>\n
How do I know that my order has been accepted?<\/p>\n
Po odesl\u00e1n\u00ed objedn\u00e1vky obdr\u017e\u00ed\u0161 automatick\u00e9 potvrzen\u00ed e-mailem .<\/p>\n
This confirmation is for informational purposes only. The purchase contract is concluded only when we accept the order for processing or dispatch.<\/p>\n
Can I change or cancel my order?<\/p>\n
If the order has already been paid for and processed, changes may not be possible.<\/p>\n
V p\u0159\u00edpad\u011b, \u017ee chce\u0161 objedn\u00e1vku upravit nebo zru\u0161it, kontaktuj n\u00e1s co nejd\u0159\u00edve e-mailem a uve\u010f \u010d\u00edslo objedn\u00e1vky. Pokus\u00edme se naj\u00edt vhodn\u00e9 \u0159e\u0161en\u00ed.<\/p>\n
Why can my order be canceled?<\/p>\n
technical or apparent price error,<\/p>\n
inaccessibility of the product,<\/p>\n
other objective reasons.<\/p>\n
In that case, we will inform you and the potential payment will be refunded.<\/p>\n
Who is responsible for the accuracy of the data in the order?<\/p>\n
Z\u00e1kazn\u00edk je odpov\u011bdn\u00fd za uveden\u00ed spr\u00e1vn\u00fdch a \u00fapln\u00fdch doru\u010dovac\u00edch \u00fadaj\u016f .<\/p>\n
We are not responsible for complications caused by incorrect data or the impossibility of delivery due to this reason.<\/p>\n
For what purpose are the products intended?<\/p>\n
V\u0161echny produkty nab\u00edzen\u00e9 na tomto webu jsou ur\u010deny v\u00fdhradn\u011b ke sb\u011bratelsk\u00fdm nebo dekorativn\u00edm \u00fa\u010del\u016fm .<\/p>\n
The texts on the website do not encourage the use or consumption of the products.<\/p>\n
Do they contain THC products?<\/p>\n
Ano, produkt m\u016f\u017ee obsahovat a\u017e 0,2 % THC , co\u017e odpov\u00edd\u00e1 platn\u00fdm pr\u00e1vn\u00edm limit\u016fm v Evropsk\u00e9 unii.<\/p>\n
The customer is responsible for verifying the legality of the products in their country.<\/p>\n
Are the products tested and controlled?<\/p>\n
Ano, klademe d\u016fraz na kontrolovanou kvalitu, \u010distotu a stabilitu slo\u017een\u00ed . Produkty jsou pe\u010dliv\u011b vyb\u00edr\u00e1ny tak, aby spl\u0148ovaly na\u0161e standardy kvality.<\/p>\n
How should I store the products?<\/p>\n
The customer is responsible for improper storage or handling.<\/p>\n
Nena\u0161li jste odpov\u011b\u010f na svou ot\u00e1zku?<\/p>\n
Kr\u00e1tk\u00e9 odpov\u011bdi na to, co se pt\u00e1te nej\u010dast\u011bji.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"iawp_total_views":4,"footnotes":""},"class_list":["post-174","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/buddysfromcalifornia.cz\/en\/wp-json\/wp\/v2\/pages\/174","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/buddysfromcalifornia.cz\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/buddysfromcalifornia.cz\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/buddysfromcalifornia.cz\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/buddysfromcalifornia.cz\/en\/wp-json\/wp\/v2\/comments?post=174"}],"version-history":[{"count":1,"href":"https:\/\/buddysfromcalifornia.cz\/en\/wp-json\/wp\/v2\/pages\/174\/revisions"}],"predecessor-version":[{"id":352,"href":"https:\/\/buddysfromcalifornia.cz\/en\/wp-json\/wp\/v2\/pages\/174\/revisions\/352"}],"wp:attachment":[{"href":"https:\/\/buddysfromcalifornia.cz\/en\/wp-json\/wp\/v2\/media?parent=174"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}